Assistance to business during the pandemic

We recently provided a special webinar series on meeting current business challenges for 4 industry sectors: Hospitality and Leisure, Retail, Professional Services, and Manufacturing and Logistics.

Recordings of those webinars are available here.

Our Business Success Program for small business skills is now in a webinar format.  Places are limited and registrations are available here.

Western Sydney Business Centre is also holding a number of free webinars. You can find more information, here.

A message from the Mayor of Blacktown City


Local businesses are experiencing unprecedented challenges during this current pandemic, which are more confronting than the Global Financial Crisis of 2008-2009. 

We are pleased the Australian and NSW Governments are pulling together support measures for our businesses and their employees.

Blacktown City Council will continue to play its part by maintaining essential services. We are also responding to businesses facing difficulties with rate payments, and providing rent relief on Council properties.

We urge our residents and businesses, as a community, to work through this current crisis together.

Our Council website and business newsletters are keeping local businesses regularly informed and updated on the range of financial assistance and organisational support which is available to you.

This information includes important opportunities for our residents to support local business, whether it be in buying a takeaway from your local outlet or buying locally made products. 

Please help your family and loved ones to stay safe and healthy in these difficult times.

Councillor Tony Bleasdale, OAM.

Assistance for business

While Council is not able to provide any direct financial assistance, we encourage our local businesses to get regular updated information on the help and support they need, from the following websites:Canberra_ParliamentHouse1.jpg

  • Australian Government – for information on the business support package announced by the Australian Government, go to Coronavirus information and support for business.  The Australian Government also provides a telephone helpline for Small Businesses impacted by COVID-19 – call 13 28 46 – this is available 7 days per week from 7 am to 11 pm AEST. 

  • NSW Government – for information on business support and operating businesses safely in the pandemic, go to COVID-19 (Coronavirus) resources for businesses.  NSW workers and businesses are able to access advice and support via the Service NSW contact centre – call 13 77 88

  • Business Australia (formerly the NSW Business Chamber) compiles and explains many of the resources which businesses need – go to Business guide to Coronavirus.

  • Western Sydney Business Centre - provides a range of free services for small business, including expert business advisers - go to Western Sydney Business Centre.


The major Australian banks are providing support to their business clients – please contact your own bank if this may be relevant for you.

Advice for exporters

If your business exports goods and services, advice is available from the Australian Government through the Austrade website: Austrade - Coronavirus

Opportunity for manufacturers

The Advanced Manufacturing Growth Centre has created a register to capture expressions of interest from Australian based manufacturers looking to assist with supply of goods, services or knowledge in tackling the current COVID-19 pandemic.

 If you are interested in participating in this commercial opportunity, go to: Advanced Manufacturing Growth Centre - Coronavirus.

Riverstone and Schofields open for businessRiverstone.jpg

Council is working with the Riverstone and Schofields Chamber of Commerce and setting up a local directory of businesses which are still open and trading.

If you live, work or shop in the Riverstone and Schofields area go to the Riverstone and Schofields Chamber of Commerce website for more information.

More information

We are issuing regular updates via e-newsletters to our local businesses.

If you want to stay in touch, please subscribe to our Business e-Newsletter.

To see the latest editions please click here.