Administration Centre is closed

Council building

Blacktown City Council has a duty of care to protect the health and wellbeing of residents and staff in response to the global COVID-19 (coronavirus) pandemic.

Council’s Administration Centre will be closed to the public from Thursday 26 March 2020 until further notice and we have ceased all face-to-face customer service including the Development Services Gateway counter. With both gateway and customer service counters closed, applications for the Development Assessment teams are required to be submitted via email or by posting a USB drive in the mail.

To make an enquiry with our customer service staff:

Appointments should only be made when a person is not showing any symptoms of cold or flu and social distancing measures will be in place to protect both yourself and our customer service staff.

We ask our residents for their patience with our staff during this difficult time as we continue to provide essential services with minimal disruption.