Rates relief during COVID-19

Rates relief

 Whilst the coronavirus (COVID-19) situation is constantly changing, our priority remains unchanged – the health and safety of our employees, residents and the whole community. We are here to help by continuing to provide essential services during these challenging times.

These are unprecedented and challenging times, and we are actively monitoring the COVID-19 situation and closely following advice provided by New South Wales Health and the Australian Government Department of Health.

As this situation continues to develop, and government response broadens, there will many ratepayers who may experience significant financial challenges. If you are able to you are encouraged to still pay your rates when they fall due. However, we understand that this may not be possible for all ratepayers.

Should you experience difficulty making payments by the due dates, Council can offer an interest free payment arrangement whereby you pay a regular amount weekly, fortnightly or monthly. To do so please click on the icon below to complete your application.

Once you have done this we will review your application. In some cases we may require further information and if so we will contact you. Please be patient and understanding as we work through this together. We will do our best to help, but if you do experience wait times while your application is processed, we apologise.