If you have lost an item you will charged for the cost to replace the item plus a non-refundable processing fee.
Please note, the library does not accept replacement copies of lost items. If you find the item after you have paid for it, you can return it to the library and be entitled to a refund.
The refund will be in the form of a cheque from Blacktown City Council, for the amount you paid for the item, less the processing fee.