Rates Overpayment Refund
If you have overpaid your rates or made an incorrect payment, you can apply for a refund using one of the following methods:
Online
Click here and select “Rates Refund Request” to submit your application.
Please allow up to 14 business days for your application to be processed.
A refund fee will apply as per our Fees and Charges Schedule and will be deducted from your credit balance.