Access to our information


Under the Government Information (Public Access) Act 2009 (the Act) and the Government Information (Public Access) Regulation 2018 (the Regulation), we make information available to the public, provided there is no overriding public interest against doing so.

Our open access information is available on our website or upon inspection at our Customer service centre.

Most requests for other information (or open access information that is not available on our website) can be satisfied by completing our Informal application to access information form.

Where consultation is required with third parties outside of Council operations or commercial and legally sensitive information is being requested, a formal application is required under section 41 of the Act. A $30 application fee will apply and we may charge additional processing fees.  

Our access to information held by Council(PDF, 87KB) policy provides additional information on how we process requests for information.

You can find out more about your right to information on the Information and Privacy Commission NSW website.

Open access information

Information that is currently available to the public is as follows:

Description of information

Description of information

Agency information guide(PDF, 266KB)

Integrated planning: Community Strategic Plan, Delivery Program & Operational Plan, Resourcing Strategy

Agendas, Business papers and minutes for Council and Committee meetings

List of Councillors and Designated Persons that complete Returns of interest(PDF, 145KB)

Annual, audit & financial reports

Plan of management of community land

Building certificates

Plans of land proposed to be compulsorily acquired

Delegations register(PDF, 583KB)

Policy register (includes our Code of Conduct, Code of Meeting Practice, Local approvals policy and Civic office expenses & facilities policy)

Disclosure log of access applications(PDF, 141KB)

Register of access information not made available(PDF, 37KB)

Environmental planning instruments, development control plans and contributions plans


Graffiti-management-policy.pdf(PDF, 197KB)

Register of current declarations of disclosures of political donations

Information about development applications (from 1 January 2016)

Register of Government contracts

Our register of investments and voting on planning matters can be found in our Business papers and minutes for Council and Committee meetings.

Information for development applications prior to 1 January 2016 can be accessed by completing our Informal application to access information form.

Informal application

Most requests for information can be satisfied by completing our Informal request to access information form.(PDF, 77KB)

Applications are processed within 20 working days. We do not charge an application fee for informal requests, however we may charge processing fees for search time and photocopying. Please refer to our Goods and Services Pricing Schedule

Formal application

A formal application to access information will be required if you are seeking information that may be:

  • commercially or legally sensitive

  • personal information of another person

  • confidential information.

Requests are determined within 20 working days by our Right to Information Officer.  We may also extend the decision time by up to 15 working days if we need to consult with a third party or retrieve an archived record.

To make a formal access request please use our formal request to access information(PDF, 204KB) form. 

An application fee of $30 is payable with your application.

You may also be asked to pay a charge for processing the application which will be discussed with you.  If you are unsure whether the information you seek will need a formal request, contact our Governance Services section on 9839 6000.

Dividing fence - adjoining owner details 

If you are seeking information to contact a neighbour about a dividing fence and/or serve a notice under Section 21 of the Dividing Fences Act 1991, please complete our application for adjoining owner details(PDF, 62KB) form. 

Privacy management plan

We handle personal and health information in a fair and reasonable manner in line with the Privacy & Personal Information Protection Act 1998 and the Health Records & Information Privacy Act 2002.

Our Privacy management plan 6th edition(PDF, 656KB) outlines how we manage personal and health information.