Business Success Program

Business Success Program – business education made easy!

Blacktown City Council is thrilled to announce that our highly successful Business Success Program is back……and will be presented as a face to face workshop format (seats strictly limited). The program is proudly sponsored by CGU Insurance as part of its commitment to supporting the local Blacktown City community. The workshops will be presented by Rapport Leadership International

Blacktown City Mayor Tony Bleasdale OAM said; “Council has been in awe of the incredible fortitude, resilience and generosity demonstrated by our businesses and community organisations during the incredibly challenging past 12 months. Now that we appear to have turned some significant corners and the economy is recovering, we believe it is a great time for small business owners, employees and community groups to build their knowledge and skills through this business training series, so they can seize the many emerging opportunities. By adding new technology and additional topics to this year’s workshops, we believe we can help our businesses and community groups gain a real business advantage.”

Workshops to Support and Grow Your Organisation Date Time
Getting Started in Your New Business 20 Apr 2021 5.30 pm to 7.30 pm
Building Business Resilience in Challenging Times 29 Apr 2021 8.00 am to 10.30 am
Strategic Alliances and Networking for Success 10 May 2021 8.00 am to 10.30 am
Tax and Small Business Bookkeeping Essentials 27 May 2021 8.00 am to 10.30 am
Getting to 'Yes', How to Sell Your Services 10 June 2021 8.00 am to 10.30 am
Grant Writing Workshop 17 June 2021 8.00 am to 10.30 am
Keys to Successful Tender Writing 24 June 2021 8.00 am to 10.30 am
Beyond Sole Trader, Recruitment, WHS & Managing Employees  8 Jul 2021 8.00 am to 10.30 am
Business Financials Made Easy - Cash flow, Profits & More 22 Jul 2021 8.00 am to 10.30 am
Developing Community Programs and Services 29 Jul 2021 8.00 am to 10.30 am
Getting Started in Your New Business 6 Aug 2021 8.00 am to 10.30 am
Not for Profit Organisational Planning, Resources & Funding 12 Aug 2021 8.00 am to 10.30 am
Marketing Plans and Effective PR 19 Aug 2021 8.00 am to 10.30 am
Social Media Made Simple 2 Sep 2021 8.00 am to 10.30 am
Business Planning - How to boost your profits by 61% 16 Sep 2021 8.00 am to 10.30 am

 

All workshops will be held at the Function Centre, Max Webber Library on Flushcombe Road, Blacktown.

The cost of attending each workshop is just $25.   You can attend all the workshops or just the ones that most interest you.

To discuss whether the workshops will suit you, contact Blacktown City Council’s Economic Development team on (02) 9839 5914.

Book here

 

See below for more information on each workshop:

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Getting Started in Your New Business

Starting and running a new business can be tough. The great news is, the earlier you get in with the right planning, know-how and advice, you can significantly improve your chances of business success.

At the Getting Started in Your New Business workshop learn what you need to start considering now and what you can do to help your business grow to the next level. You’ll also gain an understanding of the common mistakes that can take a new business down, and how to avoid them.

 

What you’ll learn at this workshop:

  • What is your business idea? How do you critically evaluate it? (Resource kit provided)
  • Which business structure is best for you? The advantages and pitfalls of being a sole trader, company, trust or partnership
  • Choosing, finding, securing and protecting your business name and other intellectual property
  • Funding your business. What are your options?
  • How to find an accountant to suit you and your business
  • ABNs, GST & BAS. Requirements and obligations explained
  • Mentors and business advisers. Understanding their value, and how they can help
  • How to develop a simple business plan for your stage of business
  • Setting a budget for revenue and expenses

 

Who this workshop is for?
Anyone in business for less than two years in the Blacktown area, and those contemplating starting a new business.

Presenters:

Jeremy Carter, Rapport Leadership International.
Joy Ford, Beyond Taxation.

Book today.  Seats are limited.

 

When:  20 April 2021, 5:30pm-7:30pm
Tickets:  $25 per person
Location:  Max Webber Library Function Centre,
Flushcombe Rd & Alpha St, Blacktown, NSW 2148

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When:  6 August 2021, 8:00am-10:30am
Tickets:  $25 per person
Location:  Max Webber Library Function Centre,
Flushcombe Rd & Alpha St, Blacktown, NSW 2148

 Book Tickets

 

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Building Business Resilience in Challenging Times

If you’re in business, you need to be ready to face unexpected challenges. Understanding the 5 key areas of business resilience will give you a greater sense of control and help you to push through when the going gets tough.

At the Building Business Resilience in Challenging Times workshop, you’ll learn proven strategies that will help you manage your business continuity, financial health and viability, personal resilience, information security and legal compliance.

 

What you’ll learn at this workshop:

  • Financial health and viability – How to ensure your business remains solvent, liquid, profitable and efficient
  • Personal resilience – What you can do to stay calm, positive and resourceful in the face of adversity
  • Information security – How to help protect your business from data breaches, hacking and employee data theft
  • Legal compliance – Minimising your risks by having the right legal agreements in place
  • Business continuity management – Identify the potential threats and risks to your organisation and the possible impacts to your business operations

 

Who this workshop is for?
Business owners and employees that would like to improve their business and personal resilience.

Presenters:

Jeremy Carter, Rapport Leadership International.
Anna Reznik, Anna Reznik Coaching.

Book today.  Seats are limited.

 

When:  29 April 2021, 8:00am-10:30am
Tickets:  $25 per person
Location:  Max Webber Library Function Centre,
Flushcombe Rd & Alpha St, Blacktown, NSW 2148

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Strategic Alliances and Networking for Success

Building strategic alliances is one of the most effective ways you can generate new business. In fact, if you're not developing these types of relationships, you may be missing out on golden opportunities to have others do the selling for you.

At the Strategic Alliances and Networking for Success workshop you'll learn how to create powerful strategic alliances and turn on a consistent flow of quality leads for your business without spending a dollar. You'll also learn master secrets that help take the discomfort out of networking so you can identify key contacts and open up meaningful conversations. PLUS, we'll show you how to turn your clients into raving fans that refer loads of new customers your way.

 

What you’ll learn at this workshop:

  • Understanding why customers refer your business
  • Five ways to get referrals from your clients
  • How to reward referrals appropriately
  • The six steps to setting up your first strategic alliance
  • Identifying businesses that already service your ideal client
  • Developing an irresistible win-win offer
  • Reaching out and starting a strategic alliance conversation
  • The importance of strategic networking and where it comes in
  • Networking techniques for success
  • Keys to developing an effective elevator pitch

 

Who this workshop is for?
Local business owners or employees wanting to learn how to build and nurture strategic alliances and improve their networking techniques.

Presenters:

Jeremy Carter, Rapport Leadership International.
Nadia Duran, Nadia Duran Pty Ltd.

Book today.  Seats are limited.

 

When:  10 May 2021, 8:00am-10:30am
Tickets:  $25 per person
Location:  Max Webber Library Function Centre,
Flushcombe Rd & Alpha St, Blacktown, NSW 2148

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Tax and Small Business Bookkeeping Essentials

For many, financial record keeping and fulfilling tax obligations are the most dreaded tasks of running a business. The great thing is, by gaining an understanding of bookkeeping and tax fundamentals, and harnessing the right tools for your stage and size of business, you have a tremendous amount of power at your fingertips to stay on top of paperwork, improve tax efficiency and even improve profitability.

At the Tax and Small Business Bookkeeping Essentials workshop, we'll step you through what you need to know about bookkeeping and tax, and show you ways to improve record keeping efficiency and use it to your business advantage.

 

What you’ll learn at this workshop:

  • Small business bookkeeping and tax requirements
  • How to stay on top of your taxes
  • Business structures for tax efficiency
  • Business registration and reporting obligations
  • Bookkeeping and record keeping for your stage and size of business (including paperless solutions)
  • Accounting software and tax apps that make your life easier
  • Introduction to using reports to analyse and help improve the performance of your business, including cashflow and profits
  • Allowable deductible expenses (including working from home)
  • Three opportunities you must consider before EOFY
  • Where to get help when you need it

 

Who this workshop is for?
Business owners wanting to learn the fundamentals of tax and bookkeeping.

Presenters:

Jeremy Carter, Rapport Leadership International.
Linden Regina, Australian Taxation Office.

Book today.  Seats are limited.

 

When:  27 May 2021, 8:00am-10:30am
Tickets:  $25 per person
Location:  Max Webber Library Function Centre,
Flushcombe Rd & Alpha St, Blacktown, NSW 2148

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Getting to 'Yes', How to Sell Your Services

It should come as no surprise that the success of your business depends on your ability to make a sale. But, how do you get that all important ‘Yes’ from your customer? Believe it or not, there are many proven techniques that can help improve your sales success in just about any setting. Let us show you at the Getting to ‘Yes’, How to Sell Your Services workshop.

 

What you’ll learn at this workshop:

  • The mindset you need for success sales
  • How to build rapport and trust with your customers, and create credibility
  • Understanding buying styles and how people make a buying decision
  • Targeting decision makers, and tips for getting past the gate-keeper
  • The common reasons why sales fail, and how to avoid them
  • Questions you can ask that create need, urgency and action
  • Minimising sales resistance with your sales process

 

Who this workshop is for?
Business owners and employees wanting to learn how to improve their sales skills.

Presenters:

Jeremy Carter, Rapport Leadership International.
David Ferris, Davelcorp Insurance Brokers.

Book today.  Seats are limited.

 

When:  10 June 2021, 8:00am-10:30am
Tickets:  $25 per person
Location:  Max Webber Library Function Centre,
Flushcombe Rd & Alpha St, Blacktown, NSW 2148

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Grant Writing

If you're part of a not-for-profit organisation or run a small business, grants can be a great funding source and help you to continue carrying out and expanding the important work you do. The challenge is standing out when you're up against many others competing after the same pool of funds.

At the Grant Writing workshop you'll learn about the different types of grants available to you and how to approach and write proposals so you're setting yourself apart as a deserving recipient.

 

What you’ll learn at this workshop:

  • Types of grants
  • How to address criteria
  • Developing evaluation and measuring outcomes and budgets
  • How to write a proposal
  • Tips to make your proposal stand out

 

Who this workshop is for?
Not For Profit and Community Organisation leaders and volunteers that would like to learn about writing grants.

Presenters:

Kittu Randhawa, Community Resource Network (CRN).

Book today.  Seats are limited.

 

When:  17 June 2021, 8:00am-10:30am
Tickets:  $25 per person
Location:  Max Webber Library Function Centre,
Flushcombe Rd & Alpha St, Blacktown, NSW 2148

 Book Tickets

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Keys to Successful Tender Writing

The ability to win tenders will allow your organisation to access more business opportunities than you may have imagined. The Keys to Successful Tender Writing workshop is designed to make you aware of some of the many different tenders available today and how your organisation can apply for them.

 

By the end of this workshop, you'll:

  • Understand the key requirements of writing quality tender proposals
  • Identify the most important components of your application
  • Understand and apply the tender writing methodology to your next submission
  • Engage in meaningful discussions with other attendees on issues relating to tender writing.

 

What topics are covered at this workshop:

  • The benefits of tendering for your business
  • How to identify public and private sector tendering opportunities
  • Practical tender writing tips and budgets
  • Acquittal of tenders and evaluation
  • Tender writing – dos & don’ts

 

Who this workshop is for?
Businesses or NFP organisations wanting to access more opportunities by writing quality tenders.

Presenters:

Bruce Manefield, Rapport Leadership International.
Maralyn Kastel, The Detail Devils.

Book today.  Seats are limited.

When:  24 June 2021, 8:00am-10:30am
Tickets:  $25 per person
Location:  Max Webber Library Function Centre,
Flushcombe Rd & Alpha St, Blacktown, NSW 2148

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Beyond Sole Trader, Recruitment, WHS and Managing Employees

If you want your business to thrive and grow, at some point you’re going to need to build a loyal and engaged team to back you up. At the Beyond Sole Trader, Recruitment, WHS & Managing Employees workshop you’ll learn how to attract and recruit the ideal people for your business ….and it doesn’t have to come down to the salary!

You’ll also gain an understanding of the fundamentals of Work Health & Safety (WHS) and other employer obligations, and discover techniques that will help you to effectively lead your team so you're bringing out their best.

 

What you’ll learn at this workshop:

  • What employees REALLY want from you
  • Creating a positive business culture
  • Writing job titles and defining KPIs
  • How to recruit the best candidates for your business
  • Planning induction and training
  • Giving effective feedback for improvement
  • How to conduct employee reviews
  • Team building strategies
  • Work Health & Safety (WHS) overview
  • Employer obligations
  • Tips to help you avoid some of the risks to your business as an employer

 

Presenters:

Jeremy Carter, Rapport Leadership International.
Debra Manson, Debra Manson Recruitment and Training.

Book today.  Seats are limited.

 

When:  8 July 2021, 8:00am-10:30am
Tickets:  $25 per person
Location:  Max Webber Library Function Centre,
Flushcombe Rd & Alpha St, Blacktown, NSW 2148

 Book Tickets

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Business Financials Made Easy - Cashflow, Profits and More

Did you know that lack of cashflow is the #1 reason that businesses come unstuck? If you want to give your business the best chance of success, you need to understand the fundamentals of business financials.

At the Business Financials – Cashflow, Profits and More workshop, we’ll explain key financial documents and show you the numbers that you need to monitor as a business owner. You’ll also learn budgeting strategies that can make a world of difference to cashflow and profits when you know how. There’ll also be an opportunity to practice reading financial documents in class, and you don’t need to be good with numbers. All you need is a calculator and we’ll be there to help.

 

What you’ll learn at this workshop:

  • Key financial documents for every business (P&L, balance sheet and cash flow statements)
  • What is your break even point, and how to calculate it
  • The cash gap that can cause businesses to fail
  • The difference between margin and markup
  • What is a ratio analysis?
  • The role of benchmarking
  • Funding options for business
  • How to budget to improve cash flow and profits

 

Who this workshop is for?
Business owners or employees wanting to improve their understanding of business financials and cash flow.

Presenters:

Bruce Manefield, Rapport Leadership International.
Brian Doughty, The Outsourced CFO.

Book today.  Seats are limited.

 

When:  22 July 2021, 8:00am-10:30am
Tickets:  $25 per person
Location:  Max Webber Library Function Centre,
Flushcombe Rd & Alpha St, Blacktown, NSW 2148

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Developing Community Programs and Services

The success of your community organisation rests upon your ability to provide programs and services that meet the real needs of the people and organisations you serve. At the Developing Community Programs and Services workshop, you'll learn how to identify the needs of your community, create targeted service delivery options and evaluate their effectiveness to ensure your organisation's programs and services remain effective and relevant.

 

What you’ll learn at this workshop:

  • What are Community programs and services
  • How to identify and validate needs
  • Converting needs into service delivery options
  • How to deliver and evaluate success

 

Who this workshop is for?
Community leaders and volunteers that would like to learn more about developing community programs and services.

Presenters:

Kittu Randhawa, Community Resource Network (CRN).

Book today.  Seats are limited.

 

When:  29 July 2021, 8:00am-10:30am
Tickets:  $25 per person
Location:  Max Webber Library Function Centre,
Flushcombe Rd & Alpha St, Blacktown, NSW 2148

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Not For Profit Organisational Planning, Resources and Funding

If you're ready to get your community or not for profit organisation off the ground or take it to the next level of success, you're going to need a solid plan for getting the resources and funding required to make it happen.

At the Not For Profit Organisational Planning, Resources and Funding workshop, learn how to resource your organisation, apply strategies to make your budget stretch further and harness the various forms of funding and support available to you.

 

What you’ll learn at this workshop:

  • How to resource a community organisation or NFP
  • Finding the facilities, equipment and people you need
  • Compliance and the hidden costs of running a NFP
  • Overview of how to source funds and other resources

 

Who this workshop is for?
Not for profit and community group organisation leaders and volunteers that would like to learn more about planning, resources and funding.

Presenters:

Kittu Randhawa, Community Resource Network (CRN).

Book today.  Seats are limited.

 

When:  12 August 2021, 8:00am-10:30am
Tickets:  $25 per person
Location:  Max Webber Library Function Centre,
Flushcombe Rd & Alpha St, Blacktown, NSW 2148

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Marketing Plans and Effective PR

One of the fastest ways businesses can blow money is on poorly targeted marketing. They fail to define who their customer is first, and miss the opportunity to harness the power of the many affordable marketing channels available, including those that won't cost you a thing.

At the Marketing Plans and Effective PR workshop we'll help you to define your target market and unique selling proposition (USP), and show you how to develop a simple and cost-effective marketing plan. You'll also learn about branding, the role websites and social media play in promoting your business, and PR and media secrets that will help get your story told for free!

 

What you’ll learn at this workshop:

  • How to identify your target market and what makes customers respond
  • How to develop a Unique Selling Proposition (USP) that stands out
  • Understanding acquisition cost vs lifetime value
  • Secrets to creating an irresistible offer
  • Branding with personality - How to identify a unique brand personality, image and presence to subconsciously connect your ideal customer to your brand
  • Marketing channels that help you to reach your audience cost-effectively
  • Ways to optimise your marketing return on investment (ROI)
  • How to generate more leads for your business
  • Developing a twelve-month marketing plan
  • Understanding the role of websites, SEO and social media, and what makes them work
  • Insider PR and media secrets that help get your story told

 

Who this workshop is for?
Local business owners or employees wanting to learn how to attract new clients to their business cost effectively.

Presenters:

Jeremy Carter, Rapport Leadership International.
Debbie O'Connor, White River Design (WRD).

Book today.  Seats are limited.

 

When:  19 August 2021, 8:00am-10:30am
Tickets:  $25 per person
Location:  Max Webber Library Function Centre,
Flushcombe Rd & Alpha St, Blacktown, NSW 2148

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Social Media Made Simple

Facebook! Instagram! Tik Tok! One thing is for sure, social media is here to stay. But with so many platforms out there, how do you know which ones to use and how to harness their power?

At the Social Media Made Simple workshop we’ll step you through the options, explain what they do, and show you ways to utilise them as a mighty marketing tool for your business.

 

What you’ll learn at this workshop:

  • The role of social media in business today
  • What are the most popular platforms and how do they work together
  • Developing your online presence for your target market
  • Making an impact in a cluttered and competitive space
  • Keys to a successful social media and digital marketing strategy
  • How to engage with your audience through social media
  • Advertising on social media, and when to use it

 

Who this workshop is for?
Business owners or employees wanting to improve their social media knowledge, and how it can enhance their marketing efforts.

Presenters:

Jeremy Carter, Rapport Leadership International.
Adam Arnold, Web Profit Maximiser.

Book today.  Seats are limited.

 

When:  2 September 2021, 8:00am-10:30am
Tickets:  $25 per person
Location:  Max Webber Library Function Centre,
Flushcombe Rd & Alpha St, Blacktown, NSW 2148

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Business Planning - How to Boost Your Profits by 61%

As a business owner, you would have been asked one time or another for a business plan. In fact, it’s rare to find a successful business without one. The process of writing a business plan helps you to gain clarity around your business goals and provides the roadmap to achieve them.

At the Business Planning - How to Boost Your Profits by 61% workshop, you’ll learn how to develop a business plan and set targets to help your business grow to the next level. To kick-start your success, you’ll also get to set goals and create a plan for your next 90 days in business with the help of experienced business mentors.

 

What you’ll learn at this workshop:

  • How to get started writing your business plan (template supplied)
  • Simple five step process for developing a plan for growth and profitability
  • Identifying and defining your business mission and vision
  • About setting goals: 3 years, 1 year and the next 90 days
  • Why do a risk analysis (SWOT), and how to do it
  • Measuring your business performance (KPIs)
  • Strategies that help you increase revenue, efficiency and profits
  • Developing your plan for the next 90 days

 

Who this workshop is for?
Business owners wanting to learn how to write a business plan and gain clarity around their business goals.

Presenters:

Jeremy Carter, Rapport Leadership International.
Karen Lebsanft, The Kurrajong Kitchen Group.

Book today.  Seats are limited.

 

When:  16 September 2021, 8:00am-10:30am
Tickets:  $25 per person
Location:  Max Webber Library Function Centre,
Flushcombe Rd & Alpha St, Blacktown, NSW 2148

 Book Tickets