Household clean up

We offer a household clean up service to all Blacktown City residents. You can book up to 12 collections a year, there is no extra fee. 

You may have to wait up to 4 weeks for an available collection date, so please plan ahead. 

Important Information

  • only properties paying for a Council waste service can use our clean up service

  • owners and/or tenants must be living at the property at the time of collection

  • we do not accept bookings from strata and/or real estate managers

  • please refer to the 'What we do not collect' section below

  • you MUST only put out the equivalent of one box trailer load per collection

  • do not place items out until the night before your collection date

  • you MUST place materials out in a neat and tidy manner on your nature strip in an accessible location and not blocked by vehicles

  • do not block any footpath or driveway access

  • mattresses are to be placed next to goods and not on top or under items

  • we will collect mattresses and whitegoods within 24-48 hours after your clean up, please do not remove from footpath

  • refer to the 'Alternative disposal options' below for companies which may accept items not collected by Council.

  • Note:  It is an offence to place goods out for collection where these conditions are not met, or where they obstruct use of the road or footpath. Fines apply and the goods may not be collected.

     

Apply now

Online

Step 1.Agree to our terms and conditions

By completing a household clean up request, you are automatically agreeing to our terms and conditions outlined below.

Step 2.Before you book online

  • Please ensure you have your address and contact details ready.
  • Please have a list of items which requires collection.
  • Please refer to the 'What we do not collect' and the 'Collection conditions' sections below before making a booking.
  • If you have not received your confirmation email within 24 hours, please check your junk/spam inbox prior to calling us.

Step 3.Book

Fill in all required fields (i.e contact details and property address) via our online form to request a household clean up booking

Household clean up request

If you are only putting out a mattress for pick up without any other household items, please fill out and submit the below form

Mattress only clean up

 

Phone

Step 1.Read our below terms and conditions

By completing a household clean up request, you are automatically agreeing to our terms and conditions outlined below.

Step 2.Before you give us a call

  • ensure you have your address and contact details ready
  • provide a list of items which requires collection
  • refer to the 'What we do not collect' and the 'Collection conditions' sections below before making a booking.

Step 3.Book

  • Call us on 02 9839 6000 to book your household clean up request.

We cannot collect excessive amounts of waste (more than one box trailer load), any building, demolition waste or automotive car parts. In most cases these items may be accepted at either the Eastern Creek Waste Management Centre or the Seven Hills Waste Management Centre 1300 651 116.

  • Clean up collections are limited to one box trailer load (2m x 1.2m x 1m)

  • Items must only be placed out neatly no earlier than the night before collection

  • No heavy gym equipment or items which cannot be safely carried by 2 people

  • Items are to be presented in a neat and tidy condition.

  • Items should not block foothpaths, pathways or driveways.

  • Please familiarise yourself with the 'What we do not collect' section below, any items presented on this list will not be collected.  

  • Make sure bulky items are stable on the ground.

  • Please do NOT break up furniture, leave them whole.

  • Remove any doors to prevent injury to children or tape doors closed.

  • Tie carpet into bundles so that one person can carry it. 

  • Carpet bundles should not be longer than 1.5m.

  • If it looks like it will rain, cover carpet. 

  • Box, bag or bundle lawn clippings, garden waste and tree clippings. 

  • Tree clippings/branches must be no thicker than your wrist and tied in bundles no longer than 1.5m, so that one person can carry it.

  • Thorny branches such as bougainvilleas or roses must be wrapped so they are not a hazard to collection staff.

  • Loose items such as broken toys should be boxed, bagged or bundled so they can be handled by one person.

  • building materials including tiles, bricks, metals, wood or guttering  

  • heavy gym equipment or items which cannot be safely carried by 2 people

  • windows, glass, mirrors, crockery or ceramics

  • oil or paints

  • liquid waste or chemicals

  • car bodies, tyres, batteries or car parts

  • asbestos containing material

  • chicken wire, wire netting or fencing

  • concrete or cement/masonry

  • bulk cardboard

  • tree trunks or stumps

  • industrial metals

  • gas cylinders 

  • general garbage

  • soil

  • bean bag fill

If something can still be used, please donate it to charities or community groups. This helps reduce waste to landfill and supports community reuse of resources.

We will not collect more than one box trailer load or any items contained within the 'What we do not collect' list mentioned above eg building waste, automotive parts etc. These items may be accepted at the below facilities:

  • SUEZ Resource Recovery Centre - 29 Powers Road, Seven Hills - 1300 651 116

  •  Blacktown Waste Services - 25 Harris Avenue, Marsden Park- 9835 4544

  •  Penrith Community Recycling Centre - Gate 3, 96 Dunheved Circuit, St Marys

  • Hawkesbury Community Recycling Centre - 1 The Driftway, South Windsor

 Item Comments 

Paints

Paint can be taken to an EPA Chemical CleanOut event. Visit www.cleanout.nsw.gov.au for information on the next event and accepted items. Domestic quantities of paint can also be taken to the Penrith or Hawkesbury Community Recycling Centres.

Sump oils

Household quantities up to 20 litres can be taken to SUEZ Seven Hills transfer station at no charge or to the Penrith or Hawkesbury Community Recycling Centres.

Liquid waste, chemicals and hazardous substances

Council holds an annual chemical clean out event. Visit www.cleanout.nsw.gov.au for information on the next chemical clean out event and details on accepted items.

Building materials eg: tiles, bricks, concrete, cements, masonry, guttering, chicken wire, fencing and timber/wood etc.

Suez and Blacktown Waste Services will accept these items. Fees and charges apply.

Tree trunks, stumps and roots

Trunks & stumps up to 1.5m long are accepted at Blacktown Waste Services

Glass – windows, mirror, ceramics and heat resistant glass

Small amounts of broken glass can be wrapped in newspaper and placed in your garbage bin. SUEZ and Blacktown Waste Services will accept sheet glass and larger amounts of glass at a charge. Please box or bag glass so that it is not a safety hazard to you or service operators.

Metals – steel, aluminium and tin

You can contact your local scrap metal dealers or recyclers – check the Yellow Pages

Car batteries

SUEZ, Supercheap Auto, Penrith and Hawkesbury Community Recycling Centres and Battery World accept car batteries or you can contact your local scrap metal dealers – check the Yellow Pages

Barbeque gas cylinders (LPG)

Penrith and Hawkesbury Community Recycling Centres and Elgas Blacktown provide a recycling service for bottles up to 9kg. Charges may apply.

Clean bulk cardboard

Suez Seven Hills accepts bulk cardboard. Cardboard should be clean and free of staples, sticky tape and contaminants.

e-waste (computers, televisions, computer peripherals)

Up to 15 items can be dropped off at SUEZ Seven Hills, Officeworks Blacktown (computers and televisions only) or the Penrith and Hawkesbury Community Recycling Centres.

Tyres

Search for a tyre recycler online or in your local Yellow Pages.

Asbestos containing materials

Visit www.epa.nsw.gov.au for current disposal options or search for professional asbestos removal services online or in the Yellow Pages.

Car parts

You can contact your local scrap metal dealers for metal car parts – check the Yellow Pages

We coordinate the collection of mattresses, but they are picked up by contractors. We will collect mattresses within 24-48 hours after your clean up service. Mattresses are to be placed next to goods and not on top or under items.

Please do not remove mattress from the footpath after your clean up service has been provided.

What happens to my mattress once taken?

The mattresses are either refurbished or recycled. Mattresses good enough to be refurbished are:

  • cleaned and sanitised

  • sealed in a bag

  • sold or donated through the op-shop network.

The remaining mattresses are pulled apart and the various materials used as follows:

  • steel springs are recycled as scrap metal

  • foam is reused by the carpet industry

  • husk is made into hanging baskets, door mats and mulch

  • fabric and felt pads are used to make boxing bags

  • timber is made into kindling or mulch.

For information or to report if your mattress is not collected, please call us on 02 9839 6000. 

Contact Us

Phone

9839 6000

Email

council@blacktown.nsw.gov.au

Location

Blacktown City Council
62 Flushcombe Road
Blacktown
2148
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Donate to charity

If something can still be used, please donate it to charities or community groups. This helps reduce waste to landfill and supports community reuse of resources.

What not to do:

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What to do:

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