Translating and Interpreting Service (TIS)
The Translating and Interpreting Service (TIS National) is an interpreting service provided by the Department of Home Affairs for people with limited English proficiency and for agencies and businesses that need to communicate with their non-English speaking clients. TIS National also delivers the Free Interpreting Service on behalf of the Australian Government.
To support our diverse community who speak over 185 languages, TIS National is available for individuals with limited or no English language proficiency.
The free interpreting service can be used to deliver local government services and activities, including, but not limited to:
- rates enquiries
- parking and building permits
- planning and urban services
- local government funded community support services
- emergency preparedness and response activities
- local government funded library and recreation services
- parks and public amenities services and maintenance
- animal safety, control and registration (excludes compliance activities)
- food or building safety and regulation (excludes compliance activities).
The free interpreting service cannot be used by local government authorities for:
- local tourism or other commercial activities
- compliance visits (for example, health and safety inspections)
- citizenship ceremonies
- services provided on behalf of another government body (that is, services funded by state, territory or Commonwealth governments).
If you need an interpreter, please call TIS National on 131 450 and ask them to call Blacktown City Council on 02 5300 6000. Our opening hours are Monday to Friday from 8.30 am to 4.30 pm.
You can also visit the TIS National website for translated information about the service TIS National provides. Visit: www.tisnational.gov.au